Account and session access
Team members sign in to access a workspace. Widget visitors use a separate public support path.
Security at MASAR
How MASAR protects your support workspace
MASAR uses account access, workspace permissions, and private storage to protect support data. You can report a concern below.
Workspace roles
Roles limit who can manage settings, work on tickets, or only view information.
Scoped support data
Support records and files are kept within the relevant workspace.
Responsible disclosure
Send concerns through the contact page with enough detail for us to investigate.
Report a security concern
Tell us what happened, where you saw it, and how to contact you. Do not access another person's data or disrupt the service.
MASAR does not claim a third-party security certification or independent audit.